Reviews
Summary
"Great staff..great prices...great service!"
"Nice service thanks for everything personal work there is so nice..."
"Amazing veterinary doctors and staff teams."
For being a low cost HIGH DEMAND facility who is always packed with appointments these techs are the nicest people around! They smile and greet you with kindness and compassion. They go above and beyond standing outdoors in the elements to check everyone in and answer endless questions. They put in long hours into the night! All of that and they smile and thank you for bringing in the animals. Just genuine people all around! Thank you so much for all y'all do for the community!!
Brought in a neighbor's outdoor cat that was injured and had developed an abscess. He was also overdue on vaccines and a general wellness check up. I arrived a little before 3PM and was promptly greeted and provided intake paperwork. The women I spoke with was kind and professional. I expressed concern over the cat's reaction to having the wound examined and asked if anesthetics were available. They aren't, but it turns out they weren't needed. Despite the cat flipping out during the examination, the staff was able to shave and clean the area. I don't know how they did it but they did and I'm grateful! Afterwards, I was given plenty of supplies to care for the wound at home, plus explanations for everything I received. For what I got out of that visit, the price was very reasonable. What really touched me was that a week later, I received a text from the staff asking after the little guy's health. In the ensuing conversation, they provided information on other low-cost clinics that can provide services Promise Animal League cannot. I'm sold on this clinic; the staff cares about the animals they see and go above and beyond to provide high-quality care.
When using google maps, its around back. Cars line up. If going for a sick visit, it鈥檚 best not to arrive until 4:45-5pm as the Vet is still doing surgeries until then. Brought a rescue kitten here for a double eye infection. They treated her for that and chest congestion. Gave us meds, all for $55. Great deal, so grateful!!! Walk-in option is wonderful. Thank you!! Took away one star as I wish they had more detailed information on their website and someone answered the phone. Otherwise, great service and they work very hard!!
I took my 2 kitties for their 3 year rabies vaccinations and Promise gave them their vaccinations and didn't have any problems. I recommend this place for any medical needs for our furbabies. Prices are very reasonable!
They worked us in for multiple spays and neuters for our feral community of cats in Harpers Ferry. Excellent care! They are always busy, but accessible. I appreciate all they do for the animals. Good people!
They are awesome. I have taken my dog & my friends cat there for shots. I am taking my dog there for spay as well. They are very nice & handle the pets well.
I love coming here. They're such nice people and treat my animals very well. They're also fairly inexpensive with their spay and neutere program.
I鈥檝e brought both of my girlies here for their spay & shots and have had such good experiences so far! All the girls are so sweet! Much more affordable than our vet 馃檶馃徑
They helped a stray cat Smokey that had been loosing all of her litters. Reasonable prices for spayed rabies nails ears checked. She's so happy now thanks so much
Provides an amazing service to the community!! Recently moved to the area 2 years ago and I have taken 3/4 of my monsters here for vaccines and the staff was great with them. My husky is a bit "extra" and they managed him. [He is a work in progress]